Shipping Policy

Shipping Policy

Thank you for shopping with us! We aim to ensure that your orders are processed quickly and shipped securely to your address. Please read our shipping policy below to understand our shipping procedures.

Order Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • Orders placed on weekends or holidays will be processed the following business day.
  • You will receive a confirmation email once your order has been processed and is ready to ship.

Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Delivery within 5-7 business days.

Delivery times are estimates and may vary depending on your location, weather conditions, and other factors beyond our control.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping address. The total shipping cost will be displayed at checkout before you complete your purchase.

Free Shipping: We offer free standard shipping on orders over $50 (before taxes and discounts) within the continental United States.

International Shipping

  • We currently ship to the following countries
  • International shipping rates and delivery times will vary by location.
  • Please note that customs duties, taxes, and fees are the responsibility of the customer. These charges may be assessed upon delivery depending on your country's regulations.

Order Tracking

Once your order has shipped, you will receive an email with tracking information to monitor the status of your delivery. You can use the tracking number to check the shipment progress on the carrier’s website.

Lost or Damaged Items

  • We are not responsible for lost or damaged items once they are handed over to the carrier. However, if your package arrives damaged, please contact us immediately so we can assist in filing a claim with the carrier.
  • If you suspect that your package has been lost, please contact us, and we will work with the carrier to investigate the issue.

Address Accuracy

Please ensure that your shipping address is accurate before placing an order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If you notice an error in your shipping address after placing an order, please contact us immediately.

Return and Exchange Policy

For information about returns, exchanges, and refunds, please refer to our [Return & Exchange Policy] page.

Customer Service

If you have any questions regarding shipping, please don’t hesitate to contact our customer service team at amourgiftsshop@gmail.com . We’re happy to assist you!

Thank you for choosing AmourGifts!